ClickSWITCH
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Why do I need to enter my billing account number or other specific information?
Companies require specific information to ensure your identity and to update the account information in...
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Do I need to call my billers and depositors to confirm the switch?
We display the status for each automatic payment or direct deposit on the home screen...
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How long will it take for my switch to be complete?
Once a company receives the form, automatic payment and direct deposit switches typically take 5-15...
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Once a switch has been submitted, when does a company receive the information?
Switches are processed and sent out within 24 hours of the switch being submitted.
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How long will it take for me to submit a switch request?
Submitting a switch typically takes less than 90 seconds.
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What is a direct deposit?
A direct deposit is any payment that you receive from an organization directly into your...
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What is an automatic payment?
An automatic payment is a regular, ongoing payment that is initiated externally to your bank...
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What do I need to start my switch?
You’ll need to gather all of your automatic payment and direct deposit information to get...
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My SwitchTRACK code isn’t working; what should I do?
Please contact us for assistance with your SwitchTRACK code at 360-423-8750 or 800-205-7872.
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Where do I get a SwitchTRACK code?
We will provide you with a SwitchTRACK code form when you are enrolled in-person, or...