Best of 2022 Daily News Reader Poll (#1 since 2005)
Tillamook Headlight Herald Readers’ Choice
Best of Lincoln County Readers’ Choice
We’re As Healthy As Ever
Grade A Health & Stability rating from DepositAccounts
Kelso-Longview Chamber Pillars of Strength: Best Large Business
The Daily News: Best Mortgage Company
$27,825 raised for Doernbecher Children’s Hospital
Since 2010, we’ve raised over $400,000!
GIVE MORE 24!
50 employees gave a total of $1,475 to Cowlitz County non-profits
$11,000 in scholarships to members pursuing higher education
156 volunteers partnered with 90 organizations to give back 1 ,727 hours of service
INTERNATIONAL CREDIT UNION DAY: OCT. 20
Staff gave back 95 personal hours to lunch time beach cleanups, veteran hospitality bag stuffing, animal shelter visits, and more!
Each department gets special funds to use in an impactful way
$6,000 went to help support shelters, schools, animal shelters, senior centers, and other important community groups
COMMUNITIES FIRST PROGRAM
$29,000 in grants to eight hospital foundations and four community college foundations
$145,000 since 2018
Funds improve education, health services, and quality of life
ANIMAL SHELTER SUPPORT
We donate $5 to an animal shelter for each new youth account opened up to $5,000 annually
To date, we’ve donated over $28,000!
Provided educational materials to 834 adults and 2,465 K-12 students
HOLIDAY SPIRIT AND CHRISTMAS TAGS
We partnered with foster care agencies across five counties
Collected and donated Christmas presents for hundreds of foster children
CEO & BOARD CHAIRMAN REPORT
As we continue to navigate the quickly changing and challenging world together, we’re proud to report that 2022 was another successful year for Fibre Federal and TLC. Member loans surpassed the one-billion-dollar mark, growing 12% and ending the year at $1.1 billion. Member shares grew to $1.438 billion, and assets grew to $1.639 billion. At the same time, we saw significant improvements to our net worth and our efficiency ratio. At 11.8%, our net worth puts us in the top quartile for credit unions of our size.
In December of 2021, we were approved to add Washington counties Clark, Skamania, Lewis, and Grays Harbor to our field of membership. This addition was well-received by residents of those counties: membership in these areas grew by 8.2% in 2022, versus 4.5% overall.
Last summer, we opened our first Mortgage Loan Center in Woodland, providing greater convenience for our members in south Cowlitz County, as well as our newly-eligible members in north Clark County. We also made significant improvements to our Astoria location, and in December we re-opened our Kalama location, now featuring state of the art ITMs (Interactive Teller Machines) inside and outside, and a drive-up Red Leaf Organic Coffee.
Last January, we introduced a brand new dual-branded website with increased mobile functionality, ADA accessibility options, and multi-language translator. We also updated Online Banking to include Spanish. Our membership continues to embrace the speed and convenience of technology – as of the month of December ‘22, 66% of all member deposits were conducted via mobile or ITM deposit, and 38% of all teller transactions were conducted at one of our many ITMs.
All the while, we were rolling up our sleeves and helping out in our communities. We donated over $219,000 to 194 organizations in the communities we serve, and our Fibre Family volunteered 1,727 hours for 90 organizations.
We’ve already hit the ground running in 2023. In February, we introduced Express Pay, which allows you to make quick, secure loan payments with your debit or credit card from another financial institution. Already, our members have processed hundreds of payments via our online Express Pay portal.
Here’s a look at what’s ahead this year:
Improved Chat Functionality. We’re getting ready to launch personal, virtual contact center sessions, complete with video functionality. With the member’s permission, representatives will even be able to co-browse the member’s screen to better assist them with our website, Online Banking, and online applications.
Online Member Appointment Scheduling. Soon, we’ll integrate appointment scheduling to our digital service offerings which will bridge digital functionalities with the financial services center network.
Contactless Credit and Debit Cards. This summer, we’ll begin a gradual re-issue of our members’ cards, updated with the latest chip technology for contactless transactions. Contactless cards are more secure: every chip transaction includes a unique code, helping to protect against fraud and keep your information safe. And, they’re easier to use: When making a purchase at a chip-enabled point-of-sale terminal, you will no longer need to insert your card. Instead, simply tap your card to the front of the terminal. Save time every time you tap!
Increased ITM and Virtual Representative accessibility. We plan to add an ITM to our Warrenton location, which will mean ITM access at each of our locations. And, we’re adding to our Virtual Rep team so that we can provide even more expanded hours. Details to come.
In closing, we’d like to remind you that as a member/ owner of a not-for-profit cooperative, you’ve made a good choice and you’re in good company. There are 6.8 million credit union members in Washington and Oregon – 57% of all residents. Credit union member benefits, combined with the wages we pay our employees and the money we spend in our communities, contributed $11.3 billion to Washington’s and Oregon’s economies in 2022. Here at Fibre Federal and TLC, we saved our members more than $24.4 million in 2021, an average of $302 per member. All that just for having your accounts with us rather than a bank!
We look forward to growing with you in 2023. Thank you for your membership!
STATEMENT OF FINANCIAL CONDITION 2022
Dec 31, 2021
Dec 31, 2022
Allowance for Loan Loss
Cash & Equivalents
Cash and Investments
Foreclosures & Repossessions
Money Market Shares
Other Comprehensive Income
Total Liabilities & Equity
STATEMENT OF INCOME & EXPENSE 2022
Total Interest Income
Total Interest Expense
Net Interest Income
Credit Card Program
Debit Card Program
Loan Origination Income
Non Operating Gain/Loss
Non Interest Income
Compensation & Benefits
Travel & Conference
Education & Promotion
Non Interest Expense
Provisions for Loan Losses
SUPERVISORY COMMITTEE REPORT
Your Supervisory Committee is comprised of five volunteers: Jeff Skeie, David Thelin, Greg Kelly, Alison Peters, and Ashley Lachney. The 2022 Supervisory Committee was also joined and assisted by Supervisory Committee Associate Member Gabe Negrete. The Supervisory Committee has the responsibility to oversee and verify that the Credit Union has developed and maintains an internal control framework that provides reasonable assurance to the reliability and integrity of the financial statements and compliance with laws and regulations.
Your Supervisory Committee fulfills this responsibility in two ways. We meet regularly with the Credit Union’s Vice President of Internal Audit, Luci Sherard, who assists the Committee in verifying compliance within our internal control framework. We also engage an external audit firm, Moss-Adams, to audit the financial statements and the operational controls surrounding those financial nstatements in accordance with generally accepted auditing principles.
Supervisory Committee members attend regular monthly Supervisory Committee meetings, as well as monthly meetings of the Board of Directors. At these meetings we review the work of the Internal Auditor, the external auditor, and management to ensure that the Supervisory Committee’s responsibilities are properly discharged.
Based on our audits and the reports of other experts, the Supervisory Committee is satisfied that the records of Fibre Federal and TLC are accurately maintained, and the Credit Union is in compliance with applicable laws and regulations. We thank the Credit Union management and staff for their diligent work that ensures such a well-run organization.
Supervisory Committee Chair
BOARD OF DIRECTORS
Jerry Howell, Board Chair
Jim Duscha, Vice Chair
Kelli Harding, Secretary
Steve Mealy, Director
Jack Courtney, Director
Greg Berg, Director
Julie Palmer, Director
Ashley Lachney, Director
Bart Finnel, Director
Jeff Skeie, Chair
David Thelin, Secretary
Greg Kelly, Member
Ashley Lachney, Member
Alison Peters, Member
Gabriel Negrete, Associate Member
EXECUTIVE MANAGEMENT TEAM
Christopher Bradberry, President/Chief Executive Officer
Angie Gilreath, SVP/Chief Experience Officer
David Keegan, SVP/Chief Information Officer
Joe Amrine, SVP/Chief Credit Officer
Meghan Staup, SVP/Chief Financial Officer
Ryan Sullivan, SVP/Chief Retail Revenue Officer
Shelly Buller, SVP/Chief Operating Officer
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