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Contactless Cards

Fast and secure transactions

Our contactless debit and credit cards feature the latest technology so you can pay quickly and securely with just a tap!

If you’ve just received your card, here’s what you need to know:

  • To create a Personal Identification Number, call 1-800-992-3808 as soon as possible.
  • To dispute a card transaction, report a card lost or stolen, set travel notifications, or return a call from our Fraud Prevention Center, call 24/7 Card Care Center: 1-833-462-0796.

How to Use Your Contactless Card

  1. Look for the contactless symbol on the payment terminal.
  2. Tap your card to the front of the POS terminal.
  3. Wait for a beep or green light before removing your card (you can put your card away – you won’t need it again).
  4. Follow any instructions on the screen (you might be asked to sign or to enter your PIN).

When Contactless Payment is Unavailable

  1. Insert or swipe your card.
  2. Sign or enter your PIN.
  3. Remove your card when prompted.

Real Words, Real People from the PNW

Fibre Federal have been my backbone in every time of need. They have been my credit union now for nearly 10 years and I would not have it any other way! Thank you to Fibre Federal for always being amazing and going above and beyond for your members even if we aren't on top of the game ourselves!
Holly

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