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Like a real family

We're here for you

Just like a real family member, we’re here to support and assist you, even if it’s outside our normal business hours. We offer a 24-hour Card Care Center, so you can reach us day or night about your Debit or Credit Cards. For simple transactions and service information, we have after hours, weekend, and holiday call hours. Additionally, we offer a live online chat during business hours for assistance with product and service questions. These are just a few of the ways we offer banking made easy before and after we open!

Real Words, Real People from the PNW

Great customer service! I accidentally made a loan payment 2x and instead of telling me, ‘Sorry, Charlie,' as I expected, they reversed it right away no questions asked! Never had a bad experience with them. Great job all.
Danielle

Free First Time Home Buyer Class

READY TO BUY YOUR DREAM HOME?

Be prepared with valuable information from local mortgage experts!

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Now Available: Video Appointments for Membership Services!

Our virtual financial services Center team is ready to help!

Account updates and transactions can feel easier when you’ve got someone by your side—or on-screen—to guide you through it face to face. That’s why we now offer live, one-on-one video appointments for common transactions including:

A Virtual Financial Services Center team member can guide you step by step and answer questions as you go, so you feel confident in the process from start to finish.

Simply choose your desired service, select the video option, and schedule a date and time that work for you. 

Prior to your appointment, we’ll send you a reminder email with instructions for readying your computer or device, and details on any documents you’ll need on hand. From there, a friendly employee will meet with you on-screen to walk you through your appointment!

 

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2025 Fibre Federal & TLC Community Giving

#CreditUnionGood: You’re Part of a Movement That Matters

Being part of our Fibre Family means more than having accounts with us—it means you’re part of a movement rooted in people helping people. As a not-for-profit credit union, we’re deeply committed to our communities, and we give back year-round through our daily operations, donations, sponsorships, and volunteer efforts. In 2025, we carried that mission forward, working to uplift and strengthen the places we call home. Service isn’t just something we do—it’s who we are.

 

 

As a credit union, we made a positive impact on our local economy and communities.

  • Our members received $45.3 million in direct member benefits, including lower fees and better rates, simply by having their accounts with us rather than a bank.

  • We deepened our local partnerships across the eleven counties we serve to help create brighter, stronger communities. We oversaw $301,967 in donations to support community colleges, hospitals, support shelters, and other organizations dedicated to improving lives through essential services.

  • We empowered our teams to use department-level donation budgets to support causes close to their hearts—creating meaningful impact across our communities. Together, they donated over $ 17,000 to community-focused groups including a new youth shelter, animal rescues, schools, and more.

 

Take a look at everything we achieved last year in our 2025 Community & Economic Impact Report.

We look forward to more opportunities to give back in 2025 and continue our mission to make our communities happier, healthier places to live, work, and play.


 

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Adrenaline Loans

Ready for More Adventure? Let’s Go.

Life is better when you're out there—on the water, roaming the mountains, or chasing the horizon on two wheels. If it gets your heart racing (the fun kind), we’re all in.

That’s why we created our Adrenaline Loan—built for the things that make life a little louder:

  • Boats (10 years old or newer)
  • Personal Watercraft
  • ATVs/UTVs
  • Motorcycles
  • Snowmobiles

We even lowered our rates so you can spend less time thinking about financing and more time making memories. And because we practice Rate Equality, every qualified member gets the same low rate—so you can fuel your next adventure.
 
After all, this isn’t just about a new toy. It’s about saying yes to more freedom, more fun, and more “let’s do that again.”

Start your next adventure—apply today.

 

*Annual Percentage Rate effective 4/1/26 and expires 6/30/26, and subject to change. Stated APR applies to adventure loans with 48-month term or boat loans with 84-month term. Extended terms available at different rates. Loan payment example: A $40,000 Boat Adrenaline Loan at 6.49% APR* for an 84-month term would have a $594 monthly payment.

 

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