![](<h2>Our virtual financial services Center team is ready to help!</h2><p>Account updates and transactions can feel easier when you’ve got someone by your side—or on-screen—to guide you through it face to face. That’s why we now offer live, one-on-one video appointments for common transactions including:</p><ul><li>Opening a <a href="/accounts/savings/savings-accounts/personal-savings">personal savings</a> or <a href="/accounts/checking/all-checking-accounts">checking</a> account</li><li>Opening a <a href="/savings/youth-savings-accounts">youth savings</a> account</li><li>Opening a <a href="/accounts/savings/certificates/share-certificates">share certificate</a></li><li><a href="/services/e-services/online-banking-overview/online-banking">Online Banking</a> support (password resets, registrations)</li><li>Adding or removing signers and beneficiaries</li><li>Basic IRA transactions</li><li>Name changes</li><li>And more!</li></ul><p>A Virtual Financial Services Center team member can guide you step by step and answer questions as you go, so you feel confident in the process from start to finish. </p><p><a href="https://emarketing.fibrecu.com/em?a=social&b=lnFRfzxb50GTMpkIoQYS0A" data-sf-ec-immutable="" style="max-width:100%;height:auto;"><img src="/images/default-source/backend-guide-images/schedule-an-appointment-button.png?sfvrsn=55081ec4_1" width="304" height="58" style="max-width:100%;" sf-image-responsive="true" sf-size="5500" alt="" title="Schedule-an-Appointment-Button" /></a></p><p>Simply choose your desired service, select the video option, and schedule a date and time that work for you. </p><p><img style="max-width:100%;height:auto;" width="624" height="332" title="Video Appts Membership Services Screenshot 1" src="/images/default-source/backend-guide-images/video-appts-membership-services-screenshot-1.jpg?sfvrsn=9aeea4f_1" sf-image-responsive="true" sf-size="49850" alt="" /></p><img style="max-width:100%;height:auto;" width="624" height="319" title="Video Appts Membership Services Screenshot 2" src="/images/default-source/backend-guide-images/video-appts-membership-services-screenshot-2.jpg?sfvrsn=83d844d_1" sf-image-responsive="true" sf-size="34819" alt="" /><p>Prior to your appointment, we’ll send you a reminder email with instructions for readying your computer or device, and details on any documents you’ll need on hand. From there, a friendly employee will meet with you on-screen to walk you through your appointment!</p><p> </p>)
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