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Bienvenidos
Like a real family

We're here for you

Just like a real family member, we’re here to support and assist you, even if it’s outside our normal business hours. We offer a 24-hour Card Care Center, so you can reach us day or night about your Debit or Credit Cards. For simple transactions and service information, we have after hours, weekend, and holiday call hours. Additionally, we offer a live online chat during business hours for assistance with product and service questions. These are just a few of the ways we offer banking made easy before and after we open!

Real Words, Real People from the PNW

Fibre FCU has been a shining light for our business. We are always met with professionalism and know they care about us and the business we have brought to the Longview community. Thank you, thank you FibreFCU. We look forward to another great year.
Martha S.

Monkey Around with Us for Doernbecher Days

Things Are Getting a Little Wild for a Wonderful Cause!


Doernbecher treats thousands of children each year, regardless of their families’ ability to pay. Since 2010, our Fibre Family has raised more than $648,000 for the hospital through Credit Unions for Kids fundraisers. Our employees get in on the giving too. More than 75% of our staff participate in Doernbecher Mondays, which has already raised over $20,000 this year!

Swing By and Join the Fun
There are plenty of ways to support Doernbecher Days in October:

  1. Adopt a new little friend for $10! Purchase an adorable plush monkey at any of our locations or any Cowlitz County Red Canoe location while supplies last. Choose to take it home, or we can donate your monkey to a child at Doernbecher on your behalf!
  2. Sponsor a Children’s Miracle Network balloon icon for $1 or more. Add your name or the name of someone special, and we’ll post it on the wall. Donate $100 or more and we’ll add your name to a jumbo balloon recognizing your generous gift!
  3. Put your spare change to work. Clear the change from your cupholder and couch cushions and drop it into a Credit Unions for Kids donation canister at any of our financial services centers.
  4. Donate from your account. Just ask us to make a deposit or transfer to our Doernbecher donation account. The Fibre Family and Red Canoe teams are ready to help!
  5. Give from home. Make an online donation here and save a trip to town.
Donate Online Now

Where Do Those Dollars Go?
We’re founding members of Credit Unions for Kids (CU4Kids), a nationwide network that brings credit unions together to support Children’s Miracle Network Hospitals. Here in the Pacific Northwest, that means helping Doernbecher fund some of its biggest needs in pediatric care, research, facilities, and community outreach.

Over the years, CU4Kids has helped fund millions of dollars in projects, including pediatric research, expanded clinics and intensive care facilities, the Gary and Christine Rood Family Pavilion for patients and their families, endowed pediatric professorships, and a state-of-the-art hybrid operating room. Those are some pretty big things made possible one donation at a time.

And one of the best parts? 100% of the money we raise goes directly to the hospital.

Credit Unions for Kids (CU4Kids)

Go bananas for Doernbecher Days!
Pick up a plush monkey, put your name on a balloon, or donate any amount this month. Every dollar helps support children and families when they need it most. Together with Red Canoe and your generous support, we can make miracles happen for local kids!

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Together We Advance: Celebrating Juntos Avanzamos

Building Better Access for Our Hispanic Communities

We recently celebrated a milestone that means a lot to our Fibre Family. On August 21, employees, community partners, and guests gathered outside our Commerce Financial Services Center to celebrate our Juntos Avanzamos designation. 
 
Juntos Avanzamos means “Together We Advance,” and that’s really what this recognition is all about: making sure more of our neighbors and families have access to the financial services and support they need to feel confident about their financial futures. We're now among 167 credit unions nationwide that have been granted this esteemed designation, and one of just a handful in the Pacific Northwest.
 

Fibre celebró con orgullo su designación Juntos Avanzamos, un reconocimiento a nuestro compromiso de brindar mayor acceso a servicios financieros y apoyar el bienestar financiero de nuestra comunidad hispana. Este logro representa nuestra misión de seguir avanzando juntos y creando más oportunidades para nuestras familias y comunidades.

Building Better Access for Our Hispanic Communities

What Does Juntos Avanzamos Mean for Our Members?

More than 10% of our communities are Hispanic, and we want our Spanish-speaking members to have access to the same financial services, information, and support as anyone else. Here are just a few of the ways we’re making that happen:

  • Service in Spanish, however you connect with us. That includes in person, over the phone, through chat and video, on our website, and through LiveConnect on-screen service at our ITMs.
  • ITIN-friendly accounts and loans. An Individual Taxpayer Identification Number (ITIN) can be used instead of a Social Security number for new membership and applying for a loan.
  • Free first-time homebuyer classes in Spanish to make the path to homeownership a little easier to navigate.
  • Financial education tools in Spanish to help members build their knowledge and confidence.

And We’re Not Done Yet

Our Juntos Avanzamos recognition is something worth celebrating, but to us, it’s also about what comes next. We're committed to making financial services easier to access, removing barriers, and helping more of our members build brighter financial futures.

Juntos Avanzamos representa nuestro compromiso de ofrecer servicios financieros más accesibles para nuestra comunidad hispana. En Fibre, ofrecemos atención en español, cuentas y préstamos con ITIN, clases gratuitas para compradores de vivienda por primera vez y herramientas de educación financiera en español. Seguimos trabajando para eliminar barreras y ayudar a nuestros miembros a construir un mejor futuro financiero. 

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Introducing Our Hispanic Connections Committee

Celebrating Culture & Creating Opportunities

Over the last year, our Hispanic Connections Committee has brought Fibre Family employees together to share perspectives, celebrate culture, and support professional growth. This employee-focused group strengthens connections through mentorship, cultural awareness, and community engagement.

The committee has helped increase bilingual staff participation in career and community events, creating more opportunities to connect with the people we serve. It also supports efforts to hire and train more Spanish-speaking employees so members can receive assistance in their preferred language.

The committee’s work complements our recent Juntos Avanzamos designation and our broader commitment to serving Hispanic and Latino members and neighbors. Their experiences and perspectives are helping us better understand the communities we serve and find additional ways to make everyone feel welcome.

Nuestro Comité de Conexiones Hispanas reúne a empleados de Fibre para celebrar nuestra cultura, compartir experiencias y fortalecer los lazos con la comunidad. El comité promueve la participación de empleados que hablan español, apoya los esfuerzos para contar con más personal que pueda atender a nuestros miembros en su idioma de preferencia y ayuda a comprender mejor las necesidades de nuestra comunidad hispana y latina. Su trabajo contribuye a crear un ambiente más inclusivo y acogedor para todos. 

Meet the Committee | ¡Conoce al comité! 

Alizzabeth J. Anai F. Claudia A.  Connie O. Jaime A. Kali M. Lupe S. Maria B. Mark R. Nansi V. Samantha M.  Tania S.-M. Tania A. Tiffany S.

  • Alizzabeth J.
  • Anai F.
  • Claudia A. 
  • Connie O.
  • Jaime A.
  • Kali M.
  • Lupe S.
  • Maria B.
  • Mark R.
  • Nansi V.
  • Samantha M. 
  • Tania S.-M.
  • Tania A.
  • Tiffany S.

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A Global Celebration of People Helping People

Celebrating People Helping People

International Credit Union Week is October 13-16! It's a time to recognize what makes credit unions worldwide so special: the strength of cooperation, the importance of member-focused service, and the people and places we are honored to serve. 

And that’s how we’ve been doing things since 1937. For nearly 90 years, we’ve grown alongside our members, celebrated their milestones, and given back to the communities we all call home.

If you stop by one of our financial services centers that week, keep an eye out for our display with stickers and ice scrapers while supplies last. It's a small thank you for being part of our Fibre Family and a reminder that, through every season, we’re always here to help you move forward.

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