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Contactless Cards

Fast and secure transactions

Our contactless debit and credit cards feature the latest technology so you can pay quickly and securely with just a tap!

If you’ve just received your card, here’s what you need to know:

  • To create a Personal Identification Number, call 1-800-992-3808 as soon as possible.
  • To dispute a card transaction, report a card lost or stolen, set travel notifications, or return a call from our Fraud Prevention Center, call 24/7 Card Care Center: 1-833-462-0796.

How to Use Your Contactless Card

  1. Look for the contactless symbol on the payment terminal.
  2. Tap your card to the front of the POS terminal.
  3. Wait for a beep or green light before removing your card (you can put your card away – you won’t need it again).
  4. Follow any instructions on the screen (you might be asked to sign or to enter your PIN).

When Contactless Payment is Unavailable

  1. Insert or swipe your card.
  2. Sign or enter your PIN.
  3. Remove your card when prompted.

Real Words, Real People from the PNW

It was reported to me by a life insurance company that they had a data breach and my banking information was stolen. The thief tried to charge my card, but Fibre saw the charge as suspicious and declined the charge. Thank you, Fibre Federal Credit Union, for having my back. I have a tight budget and losing any amount of my money could be devastating to me and my family.
Cherilynn

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