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Contactless Cards

Fast and secure transactions

Our contactless debit and credit cards feature the latest technology so you can pay quickly and securely with just a tap!

If you’ve just received your card, here’s what you need to know:

  • To create a Personal Identification Number, call 1-800-992-3808 as soon as possible.
  • To dispute a card transaction, report a card lost or stolen, set travel notifications, or return a call from our Fraud Prevention Center, call 24/7 Card Care Center: 1-833-462-0796.

How to Use Your Contactless Card

  1. Look for the contactless symbol on the payment terminal.
  2. Tap your card to the front of the POS terminal.
  3. Wait for a beep or green light before removing your card (you can put your card away – you won’t need it again).
  4. Follow any instructions on the screen (you might be asked to sign or to enter your PIN).

When Contactless Payment is Unavailable

  1. Insert or swipe your card.
  2. Sign or enter your PIN.
  3. Remove your card when prompted.

Real Words, Real People from the PNW

I am very satisfied with my experience, especially due to the fact it was my first time using the text feature. The agent I talked to was very professional, answered all of my questions, operated in timely fashion, and left me with a good first impression. I will be using this again because of her.
Brad O.

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