Faster Transactions
- Your new card includes the latest chip technology including support for contactless transactions.
- Contactless means you don’t have to insert your card into the point-of-sale terminal and wait.
- Save time when you tap.
Secure Transactions
- Every chip transaction and every contactless transaction includes a unique code, helping to protect against fraud and keep your information safe.
- The information on your card is protected by unique keys.
- Contactless transactions only work within 1-2 inches from the point-of-sale terminal.
If you’ve just received your card, here’s what you need to know:
- To create a Personal Identification Number, call 1-800-992-3808 as soon as possible.
- To dispute a card transaction, report a card lost or stolen, set travel notifications, or return a call from our Fraud Prevention Center, call 24/7 Card Care Center: 1-833-462-0796.
How to Use Your Contactless Card
- Look for the contactless symbol on the payment terminal.
- Tap your card to the front of the POS terminal.
- Wait for a beep or green light before removing your card (you can put your card away – you won’t need it again).
- Follow any instructions on the screen (you might be asked to sign or to enter your PIN).
When Contactless Payment is Unavailable
- Insert or swipe your card.
- Sign or enter your PIN.
- Remove your card when prompted.
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