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ITMS & Virtual Representative Services

Make Banking a Breeze at our ITMs

Our financial services centers feature one or more ITMs (Interactive Teller Machines) that accept cash and check deposits. ITMs offer even more service options than traditional ATMs, and you can select how you interact with them.

Banker Self Service Mode

Insert your Fibre Federal or TLC debit, credit, or ATM card 24/7 to conduct:

  • Withdrawals
  • Cash or Check Deposits
  • Transfers
  • Loan Payments
  • Balance Inquiries
  • Mini Statements

ATM Mode

If you insert a card from another financial institution, the machine will convert automatically to ATM mode for traditional ATM transactions including withdrawals, transfers, and balance inquiries.

Virtual Representative Service

Services Hours:
Monday-Saturday: 7:30am – 6:30pm

Look for the lit “TELLER OPEN” sign above the drive up area indicating Virtual Rep service is available.

Simply tap the screen to connect with a credit union representative for assistance with:

  • Withdrawals
  • Cash or Check Deposits
  • Cash or Check Loan Payments
  • Transfers
  • Balance Inquiries
  • Cashing Checks
  • Blocking and Ordering a New Card
  • Refunding a Fee

Real Words, Real People from the PNW

Money was never something that we talked about growing up, so it’s something I really try to focus on with my kids. My kids each have accounts at the credit union. My daughter just turned six and feels like such a big girl when she’s able to make that transaction with a teller. If I had had those conversations with my family, I could have had more opportunities to do the things that I wanted to do.
Shantelle

 Stop by to try it today!

Virtual Representative Service offers a quick and personalized experience with the same Fibre Family service you already love. It’s like having a representative right at the ITM with you to answer questions, assist with transactions, and ensure you’re on your way with a smile.

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