ClickSWITCH
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I’m having technical difficulties. Who should I contact?
Please contact us for assistance 360-423-8750 or 800-205-7872.
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Can I use ClickSWITCH to switch my bill payments?
Since bill payments are not automatically recurring, you are not able to use ClickSWITCH for...
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Will I be notified of any switch updates?
If you provided an email address during enrollment and have allowed alert emails, you will...
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One of my switches has an “Action Needed” status. What does this mean?
Occasionally, after you have submitted a switch for processing, our research team determines that the...
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When is it safe to move/remove funds from my prior account?
We recommend keeping enough money in your old account to cover each payment until the...
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What if my switch isn’t completed and I miss a payment?
Monitoring your switch status is an important part of moving your account. It is advisable...
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What if I forget to include an automatic payment or direct deposit when submitting my switches?
You can easily submit additional switches any time! Simply log in to your ClickSWITCH account...
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How do I know if my payment or deposit has been switched?
The easiest way to check the status of a switch is to look at the...
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What if I don’t have the information required to submit a switch?
If a field has an asterisk on the right, this information is required in order...
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Which address should I use for my biller and depositor?
A large number of billers and depositors are already in our system. However, if we...