What is the best way to ensure the image passes the image quality check?
Make sure there is good lighting where you take the photo of your check and...
Can any check be deposited through Mobile Deposit?
No, the following checks may not be processed: Third party checks – all checks must...
Do I need to endorse the deposited checks?
Yes, checks still require a proper endorsement on the back of the check. Checks not...
Are there any limits on the dollar amount and number of deposits I can scan?
For a minimum of the first 30 days of a member’s mobile deposit use, a...
What accounts can I deposit to?
You can deposit to your regular savings, checking, Money Market savings, and Money Market checking...
What do I do with the checks once I’ve deposited them?
You should mark them as being electronically deposited (to prevent mistakenly re-depositing the checks) and...
Will I receive immediate credit for my deposit?
No. Your deposit will have a hold until at least the next business day and...
Are there any fees for using the service?
No. However, accounts are still subject to fees as disclosed on the Rates and Fee...
Where are the check images stored?
All check images are stored on a secure server, never on the phone! As soon...
Is Mobile Deposit safe and secure?
Yes. All Mobile Deposit transactions are completed using the highest encryption tools available.